Effective Date: 09/04/2025

Thank you for shopping at detoxpowder.in! We are committed to delivering your order with the utmost care and efficiency. Below are the details of our shipping policy:

1. Shipping Locations

We currently offer shipping within India. We are working towards expanding to other regions in the future, so please stay tuned for updates!

2. Processing Time

• All orders are processed within 1-2 business days of receiving the order, excluding weekends and public holidays.

• Once your order has been processed, it will be shipped out, and you will receive a tracking number to monitor your package’s journey.

3. Shipping Costs

• Shipping charges are calculated at checkout based on your delivery location and the weight of your order.

• For orders above ₹1,500, we offer free shipping within India.

4. Delivery Time

• Delivery times will vary depending on your location.

  • Metro Cities: Delivery typically takes 3-5 business days.

  • Non-Metro Areas: Delivery may take up to 7-10 business days.

Please note that these are estimated delivery times and may vary due to unforeseen circumstances or third-party courier delays.

5. Order Tracking

Once your order has been shipped, you will receive an email containing the tracking number. You can use this tracking number to monitor the status of your shipment.

6. Shipping Partners

We partner with trusted courier services to ensure the safe and timely delivery of your products. These include, but are not limited to, DTDC, Blue Dart, India Post, and Delhivery.

7. Shipping Restrictions

• We do not ship to P.O. Box addresses.

• In the rare event that a product is out of stock or unavailable, you will be notified via email, and we will work with you to resolve the issue, either by processing a backorder or offering an alternative solution.

8. Address Accuracy

Please ensure that the shipping address provided is correct and complete. We are not responsible for any delivery issues arising from incorrect or incomplete addresses. If there is an error in the address, please contact us immediately at support@himalayan.detoxpowder.in, and we will do our best to make the necessary changes before your order is shipped.

9. Delayed Deliveries

While we aim to deliver all orders in a timely manner, delays may occur due to reasons beyond our control, including but not limited to:

• Inclement weather

• Third-party courier delays

• Local customs procedures (for international shipments, if applicable)

If your order is delayed, please contact us, and we will assist in tracking down your shipment.

10. Damaged or Missing Items

If you receive a damaged or defective product, or if your package is missing items, please contact us within 7 days of receiving the order at support@himalayan.detoxpowder.in. We will work with you to resolve the issue promptly.

11. Returns and Exchanges

For more information on our return and exchange policy, please refer to our Return and Refund Policy.

12. Contact Us

If you have any questions or concerns about your order, shipping status, or any other related queries, feel free to contact us at:

Email: support@himalayan.detoxpowder.in
Website: www.detoxpowder.in

We appreciate your business and look forward to serving you!